The first 72 hours after losing someone are among the most difficult most people will ever experience. Grief is disorienting. Decisions feel impossible. And yet, there are practical steps that simply cannot wait.
This infosheet does not try to reduce grief to a checklist. It acknowledges how hard those early hours and days are, and offers practical guidance on what needs to happen, in what order, and why.
Not everything on this list needs to be done by one person. Delegating tasks to trusted family members or friends is not only acceptable, it is sensible. The goal is simply to ensure that the most urgent steps are taken without unnecessary delay, so that the estate process can begin at the right time and on the right footing.
1 Immediate Practical Steps
- Contact a doctor or paramedic to confirm the death
- Arrange for the body to be collected by a funeral home
- Notify close family members
- Secure the deceased’s home and belongings
2 Administrative Steps
- Obtain the Notification of Death (BI1663)
- Register the death at Home Affairs
- Collect the Death Certificate
- Locate the will if possible
3 Financial and Security Steps
- Ensure the property is locked and safe
- Check on pets or dependants
- Inform banks only once the executor is ready to proceed
- Avoid withdrawing money or using the deceased’s accounts
4 Emotional and Family Support
- Lean on trusted family or friends
- Delegate tasks where possible
- Take breaks — grief affects decision-making